Which of the following activities is considered 'Transacting Insurance'?

The activity considered 'Transacting Insurance' is marketing to customers. This encompasses various efforts to promote insurance products, engage potential clients, and facilitate the sale of insurance policies. It involves communicating the benefits and features of different insurance options to prospective policyholders, aiming to persuade them to purchase coverage.

Transacting insurance is essentially the process of engaging in activities that directly relate to the insurance business, including solicitation, negotiation, and selling of insurance products. Marketing serves as the vital link between the insurer and potential customers, establishing interest and initiating the process of insurance transactions.

In contrast, while underwriting new business, issuing refunds, and performing audits are important operations within an insurance company, they do not fall under the definition of transacting insurance directly related to customer engagement and sales activities. Underwriting involves assessing risks and determining policy terms, issuing refunds relates to financial adjustments post-sale, and audits focus on compliance and risk assessment rather than engaging customers in the purchasing process.